Legal & Operations
Terms & Conditions
1. Orders & Pricing
All prices listed on RoyLux are in Bangladeshi Taka (BDT) and inclusive of applicable taxes. An order is confirmed upon submission, and our fulfillment team initiates verification promptly.
2. Delivery Policy
Standard deliveries inside Dhaka are fulfilled within 24 to 48 hours for ৳60. Outside Dhaka deliveries are fulfilled within 2 to 4 business days for ৳120. In the event of unforeseen regional disruptions, customer will be notified via phone.
3. Exchange & Returns
Customers may request a size exchange or return within 7 calendar days from delivery, provided the garment remains unwashed, unworn, and with all original RoyLux tags intact.