Customer Care & Guarantee
RoyLux Return & Exchange
We want you to feel complete confidence in every piece. We offer a simple 7-day return and exchange policy across Bangladesh.
Policy Highlights
- 7-Day Window: Items must be submitted within 7 calendar days from the delivery date.
- Pristine Condition: Garments must be unwashed, unworn, and with original brand tags attached.
- Doorstep Pickup: For exchanges within Dhaka, our courier handles swap right at your doorstep.